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Cloud PBX/Hosted

Why IP3 Hosted Solutions is Better Than Typical Hosted-PBX/Cloud Based Telephone Offerings

IP3’s Cloud PBX takes a unique approach of using individual Linux servers PER CUSTOMER application at distributed hosting centers throughout the USA. This is much more client flexible opposed to the large centralized monolithic PBX platform in some central location, allowing for
high levels of system customization, personalization and uptime to quickly meet the needs of our customers. Additionally, our BYOD model [bring your own device] is second to none in the industry offering clients with existing gear to connect to our cloud applications.

Using existing best-in-class open source technologies for the Linux operating system, virtualization platform and a Linux based IP-PBX itself for each client application, we are able to keep the costs to maintain the PBX platform very low, ultimately passing these cost savings onto our customers.

IP3 Hosted Solutions

PBX Features

  • Each extension has access to the following features:
  • Follow-Me Forwarding to any telephone number worldwide
  • Conference Bridges up to 24 conferees
  • Ring Groups / Hunt Groups/Unlimited
  • ACD Call Queuing into Call Groups/Customer Service/Dispatch/Sales Group
  • Call Recording to Email
  • Call Whisper / Barge-In / Coaching
  • Unlimited Auto Attendants [okay, not really “unlimited”. Maximum 9999
  • automated attendants]
  • Interactive Voice Response/Caller Queue Messages
  • Remote Extensions anywhere worldwide!
  • Voicemail to Email
  • Reception Console with Busy Lamp Field
  • Paging / Intercom
  • Outlook and Salesforce.com Integration [Ask about other CRM or ERP
  • packages]
  • And, 140 additional features at no extra charge!
IP Phone

Benefits

  • Simple pricing model depending on total number of extensions and voice paths-Easily the best value in the industry!
  • System uptime managed 24/7 by IP3’s Network Operations Center in Charlotte, NC and Chicago, Illinois
  • Any SIP-based IP Phone, including softphones, work with IP3 Cloud PBX
  • Optional PBX initial configuration service and telephone installation is available from IP3
  • Easy-to-use WebGUI included to program all PBX features
  • Complete online account and system management
  • Weekly server backups included (nightly backups optional add-on)

IP3 CLOUD PBX-PRO High Availability-Optional Add-on

For those that require the ultimate in redundancy, the IP3 CLOUD PBX-PRO High Availability (HA) option allows you to have two mirrored virtual hosted PBX systems running in geographically disperse datacenters.

When used in conjunction with the IP3 Network SIP Service a primary SIP trunk is registered to the main server and a secondary trunk to the high availability backup server.

When an incoming call comes in, our network will first attempt to deliver the call to the primary server. If the primary CLOUD PBX server does not answer for whatever reason, we will immediately reroute the call to the secondary server in a matter of milliseconds ensuring the call gets delivered to the desired location.