Our company stipulates a two-to-four-hour response time for all emergency calls. In an effort to best serve our customers, we maintain a large technology inventory, with critical parts always in stock. This enables us to take care of your emergency fast. Since we track actual response times for all of our service calls, we currently average 47 minutes on emergency calls. Choose a company that truly cares about their clients and sign up with IP3 SOLUTIONS - VOICE DATA VIDEO today.
Customer Care Program
After each transaction with us, a client service manager will call you to ask about the service or training rendered. We will ask you to rate punctuality, preparedness, and problem solving abilities of the person dispatched to your facility. Our company then publishes these figures weekly to all of our clients as an indicator of how we are doing in the very important client service areas. Our team takes pride in the fact that we are continually in the mid-to-high nineties in our ratings.